Immigration/UK Border Agency (UKBA):

Areas this may cover:

Settlement/citizenship, Indefinite Leave to Remain, Definite Leave to Remain, Visas including work, study, visit.

Possible issues covered by this:

• Overstayer / Illegal immigrant
• Delay in decision or visa
• Lost paperwork
• Permission to work
• Relative refused visa to enter UK
• Support letter (providing Kelly has met the constituent and previous UKBA letters do not show fraudulent or illegal behaviour)

Additional information required:

• Home Office reference number
• Date of Birth   

It is important to note that as an MP Kelly has no authority to overturn a visa or appeal decision by the UK Border Agency, nor does she have authority over the timetable for the decision of their visa application.  She can however ask for a review if there is administrative error to add to a case.